Question 1

What is your on-time delivery rate?

Accepted Answer

Published monthly against committed dates. We report the figure including the months we fell short, with the reason.

Question 2

Will you decline work?

Accepted Answer

Yes, where our scheduled load means we cannot hold your date. That conversation happens before you commit, not afterwards.

Question 3

Do you provide first-article inspection?

Accepted Answer

On every new part number as standard, with the record supplied rather than held on file.

Question 4

What run sizes do you handle?

Accepted Answer

Typically twenty-five to ten thousand units, depending on complexity and changeover.

Question 5

How is setup quoted?

Accepted Answer

Separately from the piece price, so the cost of a shorter run is visible before you order.

Question 6

Do you use agency labor?

Accepted Answer

No. Everyone on the assembly floor is directly employed.

Question 7

Are inspection records supplied?

Accepted Answer

Yes, they travel with the shipment rather than being retained for later request.

Question 8

Can you hold consignment stock?

Accepted Answer

Yes, under an agreed release schedule with stock counts reported monthly.

Not found